Privacy Policy
Last updated: April 2026
consolt Pty Limited (“consolt”, “we”, “us”, “our”) is committed to protecting the privacy of your personal information.
Personal information is any information or opinion about an identified individual, or an individual who is reasonably identifiable (“you”, “your”).
This Privacy Policy explains how we collect, use, hold, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information we collect
We may collect and hold limited personal information that is reasonably necessary for our business activities, including:
- You name
- Email address
- Telephone number
We may also collect certain technical information provided automatically when you interact with our website, such as:
- IP address
- Browser type
- Approximate geographic location
- Website usage data
- Cookie preferences
This information is collected only where permitted by your browser or device settings, or where you have consented.
How We Collect Personal Information
We may collect personal information directly from you when you:
- Contact us via email or submit an enquiry through our website
- Interact with our website (including submitting forms or comments)
- Otherwise communicate with us in the course of business
We do not collect personal information by unlawful or unfair means.
How we use your information
We use personal information for the primary purpose of conducting our business and communicating with you. This may include:
- Responding to enquiries
- Delivering consulting or advisory engagements
- Sharing information relevant to our services
- Providing industry insights or updates
- Sending marketing or promotional communications (where permitted)
- Operating, maintaining, and protecting our systems and website
We do not use personal information for purposes unrelated to our business activities.
Disclosure of personal information
We do not sell, rent, or trade your personal information.
We do not disclose personal information to third parties unless:
- You have provided consent
- Disclosure is required or authorised by law
- Disclosure is reasonably necessary to deliver our services
How we hold and secure your information
Personal information is stored using Microsoft cloud services and other secure systems.
Access to personal information is restricted to our personnel on a need‑to‑know basis.
We take reasonable steps to protect personal information from:
- Misuse
- Loss
- Unauthorised access
- Modification
- Disclosure
We take appropriate technical and organisational security measures to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Access, correction, and deletion
You may request:
- Access to the personal information we hold about you
- Correction of inaccurate, incomplete, or outdated information
- Deletion of personal information, where appropriate
We may retain certain information where required for administrative, legal, or security purposes.
Requests can be made via the Contact Us page on our website.
Cookies and website analytics
Our website may use cookies or similar technologies to improve functionality and user experience.
You can control the use of cookies through your browser settings.
Changes to this privacy policy
We may update this Privacy Policy from time to time.
The current version will always be available on our website.
Making a complaint
If you believe we have not complied with this Privacy Policy or the Privacy Act, you may lodge a complaint with us by:
You can do this by using the Contact us link on our website.
We will acknowledge and investigate complaints promptly.
If you are not satisfied with our response, you may contact the Information and Privacy Commission NSW (IPC).
Contact details for the IPC:
- Phone: 1800 472 679 (Monday to Friday, 9am-5pm)
- Email: ipcinfo@ipc.nsw.gov.au
- Website: https://www.ipc.nsw.gov.au
